I help solo professionals and small business owners operate more efficiently, so they can do the work they would rather be doing.
Here’s a sample of what I can do for you:
Managing The
Day-To-Day
- Calendar Management
- Inbox cleanup, organization, and email management
- Updating spreadsheets for tracking business metrics
- Proofread and format documents
- Operational support and optimization
- Order supplies, equipment, and business gifts
- Set up recurring payment transactions
- Bookkeeping, paying bills, and manage recurring expenses
- Regulatory business compliance renewals
Marketing and Communications
- Create/Manage your networking follow up cadence
- Custom designed email signatures
- Enter contacts and information and manage your client database
- Electronic letterhead or business card design
- Auto-responder creation
- Add video and audio files to your websites
- Format and publish your newsletter and blog posts
- Routine website review / audit to critique for improvements
- Schedule social media posts
- Update or create graphics in Canva
- Order printed marketing materials
Technology Setup
- Digital file cleanup and organization
- Set up cloud based file sharing
- Password management
- Domain purchasing (url)
- Set up (or learn) new tools and train you how to use them
- Cell Phone or equipment purchasing, set up and training
More Ways I Can Help
- Research: Find just the right person, place, or thing you’re looking for whether it’s a software solution, a hotel to host an event, or the latest technology.
- Trade Show Event Coordination & Budgeting
- Podcast Support (see below)
- Travel Agent Support (see below)
- Touring Industry Professional Business Support (see below)
- Lets Discuss! I shape my services to benefit you. I’d love to hear about your business goals. Click here to schedule a FREE 30 minute call!
“Erin consistently demonstrated exceptional professional skills and a remarkable ability to enhance our productivity. Her proactive approach to problem-solving, combined with her innovative mindset, significantly improved our operational efficiency.”
Rick Stanley
Sound Image, Inc
Specialty Services
Podcast Support
My expertise and passion are rooted in the meticulous world of production, logistics, and scheduling. Now, I apply that drive to helping podcasters scale their shows. I step in as your dedicated Podcast Production VA, taking over everything from guest scheduling and show note creation, to file organization, ensuring your show’s administrative backbone is strong and perfectly aligned with your recording schedule.
Client & Booking Management
- Enter client data into CRM
- Manage booking confirmations
- Schedule reminder emails
- Send thank you emails
- Get headshots & website/social links from guests
Content Optimization & Prep
- Create or review show notes
- Backup raw recording files and organize digital assets
- Create or follow SOP’s for quality control
- Maintain publishing calendar
- Add titles, descriptions, and thumbnails
- Upload audio and/or videos
- Review content before publishing, suggest edits if needed
- Troubleshoot equipment setup or issues
Touring Industry Support
With a background spanning 13 years working behind the scenes in concert touring industry offices managing logistics and critical administration, I deeply understand the needs of touring professionals. Now, I leverage that expertise to provide specialized virtual assistant support to help independent contractors run their business, giving you a solid administrative foundation so you can focus 100% on the gig.
Financial Admin
- Generating invoices
- Collecting, categorizing, logging business expenses
- Budget tracking
- Ensure all per diem amounts were received
- Generate W9’s
Business Management
- Digital file organization
- Monitoring renewals of professionals licenses, subscriptions, and business compliance filings
- Website updates
- Create contact database of past clients and production
Travel Agent Support
With over a decade of experience handling the intricate administrative workflow of the travel industry, I offer specialized Travel Agency Back Office support to independent agents, ensuring your client itineraries are flawless, payments are tracked compliantly, and your operational systems run with precision.
Trip Record Management
- Enter or review client trip record within the host agency portal
- Ensure booking confirmation & pricing match between vendor and agency portal
- Setup final payment reminders
- Create systems and protocols for quality control
Business Management
- Reconcile commission payments
- Monitoring renewals of licenses, subscriptions, and business compliance filings
- Publish blog or newsletter updates to website
- Manage email lists for marketing and promotions
- Prepare personalized cards or gifts to mail to clients
“I’ve had the opportunity of working with Erin over the past three months. I was immediately impressed with her calm presence and keen sense of foresight. She’s an exceptionally organized and proactive Virtual Assistant, always willing to learn new systems and approaches to improve workflows. Erin’s attention to detail, professionalism, and supportive nature make her a trusted colleague and a true asset to any team”
Jolene Grube
Entrepreneur