I help solo professionals and small business owners operate more efficiently, so they can spend time doing the work they would rather be doing.
Here’s a sample of what I can do for you:
The Digital Foundation Reset
Immediate Relief for a Chaotic Workspace
Stop fighting your files and reclaim your mental clarity
With The Digital Foundation Reset, you hand over the keys to your chaotic workspace and let an operations professional audit the landscape. I securely log in, design a custom folder hierarchy tailored to your unique daily workflow, and systematically categorize your active business files. To keep your active system lightning-fast and focused, your multi-year legacy data is seamlessly transitioned into a secure, structurally indexed Master Archive—giving you total data preservation and easy searchability, completely out of your daily sight.
- The Result: An immaculate, stress-free digital workspace.
- The Deliverables: A structured cloud drive, file-naming guidelines, and a custom 5-minute video tour.
Investment:
Starting at
$450 USD
“Erin consistently demonstrated exceptional professional skills and a remarkable ability to enhance our productivity. Her proactive approach to problem-solving, combined with her innovative mindset, significantly improved our operational efficiency.”
Rick Stanley – Sound Image, Inc
➔ Looking for Ongoing Support or Maintenance?
How We Partner Beyond the Reset
For ongoing operations and support, I use a flexible, “virtual debit card” system. Instead of rigid monthly retainers, you purchase a block of hours to use whenever you need them. Whether that is two hours for a newsletter or ten for a full workflow audit, these hours cover my entire skill set. This lets us pivot between backend systems, data cleanup, and marketing support as your priorities shift.
Here’s what we can tackle:
Core Operations & Business Infrastructure
Managing the underlying mechanics of your daily operations so your ecosystem runs with total precision.
Operational Optimization: Auditing current workflows, identifying technical bottlenecks, and implementing or learning new software tools to train you and your team.
Financial Oversight: Meticulous bookkeeping, tracking recurring expenses, setting up payment transaction systems, and managing accounts payable.
Compliance & Security: Overseeing password management protocols, domain renewals, and regulatory corporate compliance filings.
Data Architecture: Organizing and managing your client database (CRM), building custom spreadsheets to track core business metrics, and establishing secure file-sharing networks.
Growth Support & Client Communication
Keeping your client-facing communications consistent, your network nurtured, and your schedule perfectly balanced.
Calendar & Communication: High-level inbox optimization, scheduling, and specialized strategic research (sourcing software, scouting event venues, or vetting outside specialists).
Marketing Consistency: Formatting and publishing your newsletters, updating Canva graphics, scheduling social media, and auditing your website for user experience improvements.
Nurture & Outreach: Creating automated email sequences (auto-responders) and structuring your networking follow-up cadences.
Special Industry Support
ATTN: Podcasters, Travel Agents, and Concert Touring Industry Folks… I’ve got you!
Podcast Support (click to expand)
My expertise and passion are rooted in the meticulous world of production, logistics, and scheduling. I step in as your dedicated Podcast Production partner, ensuring your show’s administrative backbone is strong, organized, and perfectly aligned with your recording schedule
- Guest & Booking Management: Managing CRM data entry, booking confirmations, guest asset collection (headshots, bios, links), and automated reminder/thank-you workflows.
- Content Optimization & Assets: Creating or reviewing show notes, formatting titles/descriptions/thumbnails, and publishing audio or video files across your platforms like YouTube, Spotify, etc.
- Operations & Quality Control: Implementing custom SOPs for quality control, maintaining the publishing calendar, backing up raw recordings, organizing digital assets, and troubleshooting equipment setups.
Travel Agent Support (click to expand)
With over a decade of experience handling the intricate administrative workflows of the travel industry, I offer specialized back-office support to independent agents. I ensure your client itineraries are flawless, payments are tracked compliantly, and your operational systems run with precision.
- Trip Record Management: Cross-referencing vendor and agency portals for booking and pricing accuracy, entering client trip data, and setting up final payment reminders.
- Business & Compliance Oversight: Reconciling commission payments, monitoring licenses and subscription renewals, and building quality control protocols.
- Marketing & Client Care: Managing email marketing lists, scheduling blog or newsletter updates, and preparing personalized client appreciation cards or gifts.
Entertainment Industry / Touring Support / Production Assistance (click to expand)
With a background spanning 13 years managing logistics and critical administration behind the scenes in concert touring offices, I deeply understand the unique pressures touring professionals face. I leverage that expertise to provide specialized operations support to independent contractors, giving you a solid administrative foundation so you can focus 100% on the gig.
- Financial Administration: Generating client invoices, budget tracking, collecting and categorizing business expenses, verifying per diem amounts, and generating W9s.
- Business Infrastructure: Centralizing a contact database of past clients and productions, monitoring business compliance filings/professional license renewals, and handling routine website updates.
- Data & Digital Organization: Cleaning up, structuring, and maintaining digital file workflows so your records are accessible from anywhere on the road.
“I’ve had the opportunity of working with Erin and was immediately impressed with her calm presence and keen sense of foresight. She’s exceptionally organized and proactive, always willing to learn new systems and approaches to improve workflows. Erin’s attention to detail, professionalism, and supportive nature make her a trusted colleague and a true asset to any team.”
Jolene Grube – Entrepreneur